Contact us
Find Us
The Camp, North Mymms Park,
North Mymms, Hatfield, Hertfordshire
AL9 7TN
Contact Us
01707 654074 (Mon to Fri 9am to 5pm / Saturdays 10 to 4pm)
Emergency tree call out of hours: 07969 729 233
email: kiersa@englishgc.co.uk
COMPLAINTS
We always do our utmost to provide the very best service and products for our clients. However, on rare occasions, we recognise there may be times where our clients might not be entirely satisfied. To ensure we put things right immediately, please read our complaints procedure below, and rest assured, we will respond promptly and ensure complete satisfaction. It is our aim to support our client expectations.
In the unlikely event there is anything you are not completely satisfied with, please contact us straight away in order that we can rectify any errors as soon as possible. You may call us on 01707 645069, write to us at The English Garden Company Ltd, The Camp, North Mymms Park, North Mymms, Hatfield, Herts. EN6 3PB, or email kiersa@englishgc.co.uk as soon as possible after works have been completed.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use a Dispute Resolution Ombudsman for dispute resolution.